There are two ways to book a consultation:
- Online using your MyNYSTRS account. After logging into your account, visit the Tools > Schedule a Consultation or PREP page.
- By calling NYSTRS at (800) 348-7298, Ext. 6100.
You can generally book appointments up to three months in advance.
Have the following items ready for your consultation:
- A picture ID.
- Your most-recent and current salaries by school year (as well as future earnings if projections are desired).
- Any questions you have about NYSTRS benefits. Reviewing your latest Benefit Profile can be helpful in this regard.
- If your membership date is before June 17, 1971, information about local incentives or payments for unused sick days.