Benefits Consultations

Benefits Consultations
An important part of your retirement planning, consultations enable you to ask questions about your specific situation.
Contact Us

(800) 348-7298, Ext. 6100
communit@nystrs.org

During a consultation, you will: learn about your NYSTRS benefits; see the impact of reaching key service milestones; review your benefit payment options at retirement; and receive personalized benefit estimates.

COVID-19 Note: Until further notice all benefit consultations are being conducted by telephone or personal device video, which allow you to meet with a NYSTRS representative securely online using your own personal device: computer, laptop, smartphone or tablet.

A System representative will either call you at the scheduled time for a phone consultation or meet with you in a private online video consultation. If you have questions, or would like to schedule a consultation, please call us at (800) 348-7298, Ext. 6100.

Benefit estimates will be provided in advance of your consultation. Estimates will be uploaded to your MyNYSTRS account or, if you prefer, mailed to you via U.S. mail.

If you don't have a MyNYSTRS account, we strongly urge you to create one prior to your telephone consultation. Register for your account here. You will need to enter the last four digits of your Social Security number and NYSTRS EmplID so have those handy. The latter can be found on the Benefit Profile sent to you each fall or on personal correspondence you have received from NYSTRS.

Location Address Dates Directions
Albany
NYS Teachers' Retirement System
10 Corporate Woods Drive
Albany, New York 12211

Until further notice all benefit consultations are being conducted by telephone or personal device video.

Directions

There are two ways to book a consultation:

  1. Online using your MyNYSTRS account. After logging into your account, visit the Tools > Schedule a Consultation or PREP page.
  2. By calling NYSTRS at (800) 348-7298, Ext. 6100.

You can generally book appointments up to three months in advance.

Have the following items ready for your consultation:

  • A picture ID.
  • Your most-recent and current salaries by school year (as well as future earnings if projections are desired).
  • Any questions you have about NYSTRS benefits. Reviewing your latest Benefit Profile can be helpful in this regard.
  • If your membership date is before June 17, 1971, information about local incentives or payments for unused sick days.

Please note: Until further notice all benefit consultations are being conducted by telephone or personal device video.

For directions to a specific location, select a site from the following drop down menu.

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