Get the most out of your NYSTRS membership.
From COLAs to taxes, the Handbook will guide you in retirement.
From elections to Annual Meeting information, everything a Delegate needs to know.
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Our building is closed to the public until further notice but our phone lines remain open. Please see our Headline below for more important information.
New York’s automatic COLA means eligible retired members will receive a benefit increase beginning with their September 30 payment. Members with an annual maximum benefit of $18,000 or greater will receive the maximum monthly increase of $15.
Review this item often for the latest updates. Our FAQs address topics such as service credit, loan payments and processing priorities. Our phone lines remain open at (800) 348-7298. PREP seminars are canceled and all consultations will be done by phone.
On a nationwide level, imposters are filing claims for unemployment benefits using personally identifiable information (PII) stolen from unsuspecting individuals. Members who believe their PII has been compromised should contact the System and consider adding a theft of ID flag to their account.
While daily life may be anything but routine during this coronavirus crisis, your plans for retirement can still proceed smoothly and NYSTRS is here to help.
NYSTRS’ Customer Service Initiatives: • We are prioritizing time-sensitive transactions such as pension payments, direct deposit changes, disability retirements, death benefits and loans. • Our phone lines remain open to help you at (800) 348-7298. • We urge you to stay connected via MyNYSTRS to submit forms, review your information and message us securely. • We posted FAQs that answer the questions many members have been asking us. • Benefits consultations are being held by phone. • We recorded and posted our PREP seminar modules so you can view them at your convenience.