Email general questions or comments to us at firstname.lastname@example.org. Emails are typically answered within three business days.
To ensure the confidentiality of your membership information and to protect your privacy, we do not send personal information via email. Likewise, we suggest you refrain from providing personal information (e.g., your Social Security number or EmplID) when emailing NYSTRS.
Secure Messaging in MyNYSTRS
With secure messaging, members can safely include personal information when writing to NYSTRS. Accordingly, we can respond with information specific to your membership. Message us from the My Tools > Secure Messaging page in MyNYSTRS. We will respond within three business days.
Our mailing address is 10 Corporate Woods Drive, Albany, NY 12211-2395.