NYSTRS' Internal Audit staff will conduct a preliminary assessment with one of the following results:
- A review or audit will be conducted. The Internal Audit staff will thoroughly research the allegation and determine the nature of the action that should be taken to satisfactorily resolve the complaint. This includes adjustment of salary and/or service credit, cancellation of membership, adjustment of benefits, and, if warranted, referral to the Office of the State Comptroller and/or the NYS Attorney General for criminal prosecution; or,
- If the matter is deemed to be outside the scope of NYSTRS, the complaint will be referred to a more appropriate agency or authority; or,
- If the matter does not legitimately constitute a case of fraud, waste or abuse, the case will be closed.